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4.7
- Healthcare
- Logan, UT
About this business
Healthcare
At our Shopko Optical Logan location at 1205 N. Main Street, your eye care is our top concern. Whether you schedule a comprehensive eye exam, browse our eyewear, or order contact lenses, our team of experienced doctors will provide personalized care to fit your needs.
Location details
1205 Main St, Logan, UT, 84341, United States
Weekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
4.7870 reviews
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- BBB (21)
- Google (849)
- Birdeye (0)
a year ago
I bought glasses from Shopko in ******************* ** in March 2022. I had a virtual exam and when I got the glasses, I had problems focusing. After a couple weeks of trying to acclimate, I returned. I was given an office exam and my prescription was changed, so I had to leave the glasses. About 4 days later I got a call that they are ready, but when I got to the store they did not find them and concluded it was an error. The next day they were there and I picked them up. After 3 months of part-time use, a s**** fell out of...read more
Business response:
We appreciate the feedback shared by this patient. Shopko Optical has contacted the patient and resolved the patient's concerns. We believe that the patient is satisfied with the resolution. Thank you.
a year ago
When I purchased my glasses at Shopco optical in ********** **. I asked and was told that there was a 1 year garrantee against scratching on the lenses. After 8 months I inquired about getting new lenses and was told there's no such warranty. Every pair of glasses I ever had before going Shopco had that warranty so that's why I asked specifically. I guess lying to the customer is your company policy. I will not be recommending your company. One and Done!
Business response:
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your eyeglasses. We understand that someone from this location will be following up with you regarding your visit. If I can be of any additional assistance in resolving the concerns you experienced, please let me know.
a year ago
Many Thanks to Donna, Carol & Dr. ******** [All you ladies] for setting yet another enjoyable & consistantly great environment for myself & my 10 yr old daughter's appt. Not only does she look forward to our visits to stop in - She always walks away with a smile! She is proud to wear glasses! ?That is all a mother could possibly hope for! Seriously- Great Work! Your location is our Go-To for all Of our glasses & eye needs [& that is ONLY because of the staff]!
a year ago
I PURCHASED A PAIR OF PROGRESSIVE GLASSES BACK IN MAY 2022 AT THE HALES CORNERS, WI STORE. I HAVE ALWAYS HAD PROBLEMS LIKE THEY WERE OFF BALANCE AND KEEP GOING BACK FOR ADJUSTMENTS . LAST WEEK I WENT BACK AGAIN AND TOLD THEM THE FRAME WAS BENT AND THEY ADJUSTED IT BUT IT IS STILL BENT. THIS IS AFFECTING MY VISION. IT IS NOW OVER THE 90 DAY WARRANTY BUT I FEEL LIKE I SHOULD GET A NEW FRAME. THEY WERE THIS WAY WHEN I FIRST PICKED THEM UP BUT I DIDNT REALIZE THE FRAME WAS BENT AND THAT WAS WHAT IS CAUSING MY VISION ISSUES. I AM...read more
a year ago
I’ve been going to the Shopko Optical in Eau Claire Wisconsin for my entire life. The closest thing I’ve ever had to a bad experience is a pair of glasses that just never quite fit right. Everyone who works there has always been a delight to interact with. The doctor very clearly cares about getting everything right and making sure you are satisfied with your experience and any glasses or contacts you get.
Business response:
******- Thank you for the feedback on the **************** Shopko Optical. We appreciate your loyal patronage as well. If there's any additional assistance we can provide, please feel free to contact the center or reach out to me directly.
2 years ago
I just had a horrible experience at Shopko Optical in Rhinelander Wisconsin. It’s located in a mini-mall next to Walmart. Two weeks ago I had an eye exam and ordered new frames and lenses. The lenses arrived yesterday, Sept. 15,2022. I went today to pick them up. Upon arrival I was informed they had no idea where the frame I selected was. The so called doctor went to the wall display to retrieve another frame. Same type of frame but not the one I picked out. He stated they were confused as to what happened. He handed the fra...read more
2 years ago
If they treat a customer, a nearly 38-year customer, in the way I was treated this morning, how do they treat new customers :(. I have been a customer of Shopko Optical since 1984. I got my first pair of glasses at that appointment. I got my first pair of contacts from Shopko Optical in 1986. I moved away during my college years, but found my way back and have been a loyal consistent customer since 2004. Today, I had a 9:00 appointment, I was in the parking lot at 8:55, the lights were out so I took a phone call from my offi...read more
2 years ago
Shopko Optical provided me with a pair of glasses that were "Blue Light" coated. I can't see well through these glasses especially under CFL lights. Under these lights my glasses have very identifiable wave patterns that interfere with my vison. Even though I supposedly have a 100% satisfaction guarantee, Shopko Optical refused to recognize there is a problem with my glasses. The shop that I go to has all LED lights. The waves do not show up under LED, but are significant under CFL, and are significant when I am trying to se...read more
Business response:
Shopko Optical sent the glasses back to the lab and was able to resolve the issues.
2 years ago
my husband had a eye exam in July of 2021, in Norfolk, Nebraska. We had to pay the exam fee of $120.00 up front for the exam, we were told the claim would be filed with our insurance company for reimbursement. Our insurance company paid the exam in August of 2021. As of today, October 27, 2021, ShopKo will not refund the exam fee to us (even though they have been paid twice for the exam). We are told they take a while to "process" the check they received from my insurance company. If they do this will all insurance claims th...read more
Frequently asked questions about Shopko Optical
How is Shopko Optical rated?
Shopko Optical has a 4.7 star rating with 870 reviews.
When is Shopko Optical open?
Shopko Optical is closed now. It will open on Tuesday at 9:00 a.m.
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